Home » Terms & Conditions

Terms & Conditions

  1. CONDITIONS FOR ORDERING
    1. We do not offer to sell any Products for delivery or use outside of Australia.
    2. If you purchase or use any Products, you:-
      1. warrant and represent that you are at least 18 years of age;
      2. are ordering the Products for consumption in Australia;
      3. warrant, represent and agree that you have sought, and will continue to seek, advice from independent, appropriately qualified and licensed health practitioners relating to your proposed use of any Products;
      4. warrant, represent and agree that you will only use Products and any information obtained from the Website in accordance with the advice and supervision of independent, appropriately qualified and licensed health practitioners; and
      5. warrant, represent and agree that you will not re-sell or otherwise re-supply any Products.  
         
  2. PRICE AND PAYMENT
    All prices stated on the website are inclusive of 10% GST.
    You may pay by credit card or debit card using MASTERCARD or VISA.
    You must pay us the full price of your order before we will send any part of it.
     
  3. CANCELLATION AND RETURNS POLICY
    1. In some circumstances you may have a legal right to return Products, for example, where the ACL applies, pursuant to one of the consumer guarantees under the ACL.
    2. We will not accept returns of Products, provide a refund, or exchange Products if you simply change your mind after ordering Products.
    3. If you do have a right of cancellation, you must tell us you wish to cancel within seven days of receiving the Products.
    4. The Products must be returned to us within 21 days of receiving them:-
      1. in their original condition (both Products and packaging);
      2. securely wrapped;
      3. together with our delivery slip; and
      4. at your own risk and cost.
    5. When we have received the Products, we will credit your credit card or debit card with the purchase price of the Products no later than 30 days from the date the Products are received by us.
       
  4. PERSONAL INFORMATION
    1. You agree to provide accurate and up-to-date information about yourself to enable us to provide you with products.
    2. We will deal with your personal information held by us in accordance with the terms of our privacy policy.
       
  5. SECURITY
    1. Information is also collected by our payment gateway service providers.  No data transmission over the internet can be guaranteed as totally secure.
    2. Whilst we strive to protect your information, we do not warrant and cannot ensure the security of any information which you transmit to us.  Accordingly, any information which you transmit to us is transmitted at your own risk.  Nevertheless, once we receive your transmitted information, we will take reasonable steps to preserve the security of the transmitted information.
       
  6. GENERAL
    We accept no liability for any failure to properly comply with the terms and conditions of this Agreement.
    Any provision of this Agreement which is illegal, void or unenforceable in a jurisdiction will, as to that jurisdiction, be ineffective to the extent of the illegality, voidability or unenforceability, but without invalidating the remaining provisions of this Agreement or affecting the validity or enforceability of that provision in another jurisdiction.
    If we waive any rights available to us under this Agreement on one occasion, this does not mean that those rights will automatically be waived on another occasion.
     
  7. GOVERNING LAW
    1. The Muscle Stack website is operated from Queensland, Australia.  We make no representations that the content and materials on the Website are appropriate for use in other locations.
    2. This Agreement is governed by the laws in force in Queensland, Australia.  By using the Website or ordering Products from the Website, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia.
Continue